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October 12, 2022
Customer Resource Management


As the only company in the UK to register sole traders and partnerships, National Business Register provides business registration services along with domain registrations. They also provide trademark registrations, limited, PLC, guarantee, and community interest companies with the relevant names registered with Companies House UK. To maintain and register domains on behalf of the undermentioned entities, a separate section has been developed. 


The system that has been developed is the customer management front end, the automated renewal management system. A dedicated automated system for registering companies and domain names is an automated system connecting to government and non-government entities or service providers through SOAP and RESTful APIs to implement, track and manage accounting, customer management, complaint management, record keeping, renewal collection, and performance tracking for over one million points of business name and records algorithmically managed in real-time. 

This client sought to automate the development of core modules using business rules engines that managed relevant workflows across multiple business partners, API integrations, and Enforcement modules with built-in incident management, service agreement implementation, collections module, member accounts, legacy system integrations, SEO, Inventory control, resource management, Documentation management, Project management, Services overview, and CRM part of the on going contract we are providing web designing and IT support for NBR over 2000 clients.   

  • Our ERP solution implements all domain names to be sold through NBR (UK) with multiple connections with third party service providers using technologies such as SOAP (Legacy) & restful APIs. All trademark applications and approvals, company registrations, and relevant agents are to be connected via one centralized service-oriented architecture.
  • The business rule engine, intelligent fragments engineers-in business cutting down lead time and labor force necessary to manually log, process and sort a variety of assigned codes that span the core business.
  • The United Kingdom’s e-Government strategy has been implemented on a large scale by PayPal, WorldPay, Companies House, and the UK Trade Register using seamless API integration spanning cutting-edge and legacy systems. The company is also one of the first companies to offer online payment services, algorithmic member management, and service effectiveness.
  • There are several key features of the rule engine implemented here, as well as elsewhere in these modules, which allow for a high degree of flexibility, customization, and extensibility of these rules (thanks to an integrity-based rule capture approach that attempts to avoid garbage rules), allowing the client to set or remove parallel rules that mimic the trends that dictate the decisions of the business.
  • A tailored workflow designed to cater to the changing needs of a diverse array of transactions supported by a seamless Business Rule engine built in conjunction with the ESB. It’s far separate from the utility code that communicates to OpenSRS secured, MySQL databases, a diffusion of legacy systems, and different numerous manipulate factors linked via RESTful APIs dealing with VAT disbursements. Overseeing, imposing, and logging online bills, fragmenting due payments, and imposing computerized due price notifications to 3rd party agents via the enforcement module within the core system. (revel in migrating the API from soap to RESTful)